We are partnered with PostHaste & New Zealand Couriers.


NEW ZEALAND WIDE: 1 - 3 Business Days Tracked

AUSTRALIA WIDE: 3 - 10 Business Days Tracked

ANYWHERE ELSE: 7 - 10 Business Days Tracked

INSURED PARCELS: All customers have the option to select INSURED at checkout. For a small additional fee, LOUIS LOIRE will take the liability for any parcel gone missing / broken in the post, and will replace with no questions asked. Proof of missing / broken product must be supplied. 

TRACKING NUMBERS: Tracking numbers are supplied with every order via email. Simply click on the tracking number supplied in your order tracking email to see your parcel status.

For any further questions regarding shipping, please refer to our FAQ or send us a message HERE.

Disclaimer: LOUIS LOIRE is not responsible for any import duties, taxes or declaration fees (if any), when entering any country other than New Zealand. All additional fees (if any) are at the responsibility of the customer.